tb777 Privacy Policy

About This Policy

tb777 ("we", "us", "our") operates the online casino and sports betting platform accessible at tb777.io, serving players primarily based in Bangladesh. We are committed to safeguarding the privacy and personal data of every individual who interacts with our platform, whether as a registered player, a visitor browsing the site, or a person contacting our support team.

This Privacy Policy sets out, in clear and accessible English, the categories of personal data we collect from you, the purposes for which that data is processed, the legal bases on which we rely to process it, the parties with whom we may share it, how long we retain it, and the rights you hold in respect of your own personal data.

This policy applies to all personal data collected through:

• The tb777 website and all sub-pages hosted at tb777.io
• The account registration and login process
• Deposit, withdrawal, and payment processing flows
• Customer support channels including live chat and email
• Promotional communications where you have opted in to receive them
• Any other interaction you have with the tb777 platform or team

This policy should be read alongside the tb777 Terms & Conditions, which govern your overall use of the platform, and the Responsible Gaming page, which describes the tools available to help you manage your play.

Data We Collect

tb777 collects only the personal data that is necessary for the purposes described in this policy. We do not collect data speculatively or retain information beyond the periods required. The categories of personal data we collect are described below.

2.1 Identity and Contact Data

• Full legal name as it appears on government-issued identification
• Date of birth (used for mandatory age verification — players must be 21 or older)
• Residential address, including city, district, and postal code
• Mobile phone number registered to the player's own account
• Email address used during registration
• Username chosen at the time of account creation

2.2 Identity Verification (KYC) Data

• National ID card number, passport number, or other government-issued identifier
• Scanned or photographed copies of identity documents submitted during KYC
• Proof of address documents (utility bill, bank statement, or similar)
• Selfie or live-photo verification images where requested

2.3 Financial and Transaction Data

• Mobile financial service account details (e.g., bKash, Nagad, Rocket, Upay numbers)
• Bank account details (account holder name, bank name, account number) where applicable
• Visa or Mastercard details (card number masked except last four digits, expiry, name)
• Full deposit and withdrawal transaction history, including amounts in BDT (৳), timestamps, and payment method used
• Bonus credits awarded, wagering activity, and cashier operation logs

2.4 Gaming and Behavioural Data

• Game session logs including games played, wager amounts, win/loss outcomes, and session duration
• Sports betting history including markets selected, stake amounts, and settlement outcomes
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)
• Account login timestamps, logout events, and session IP addresses

2.5 Technical and Device Data

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Referring URL and on-site navigation path
• Cookie identifiers and similar tracking technology data (see Section 7)

2.6 Communications Data

• Records of all live chat conversations with the tb777 support team
• Email correspondence sent to or received from [email protected]
• Complaint and dispute records, including supporting documentation submitted by the player
• Promotional opt-in and opt-out preferences and communication history

How We Collect Your Data

tb777 collects personal data through the following channels and mechanisms:

3.1 Directly from You

The majority of personal data we hold is provided directly by you at various points during your relationship with tb777:

• Registration: When you create a tb777 account, you provide your name, date of birth, address, mobile number, and email address.
• KYC submission: When you submit identity documents to complete the mandatory verification process prior to your first withdrawal.
• Payment transactions: When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard.
• Support contact: When you initiate a live chat session or send an email to the support team.
• Promotional opt-ins: When you consent to receive promotional communications from tb777, such as bonus announcements or seasonal offers.

3.2 Automatically During Platform Use

When you browse or interact with the tb777 platform, certain data is collected automatically through technical systems:

• Log files capture your IP address, device type, browser, and on-site activity.
• Game servers record every wager, outcome, and session event in real time for game integrity and dispute resolution purposes.
• Cookies and similar tracking technologies store session tokens, preference settings, and analytical data (see Section 7 for full details).

3.3 From Third Parties

In limited circumstances, tb777 may receive personal data about you from trusted third parties:

• Payment processors: Transaction confirmation data and fraud-screening signals from bKash, Nagad, Rocket, Upay, and card networks.
• Identity verification providers: Document authentication results from KYC technology partners used to validate your government-issued identification.
• Fraud prevention services: Risk scores or flags from third-party fraud detection platforms used to protect the integrity of player accounts.

How We Use Your Data

tb777 uses personal data only for the specific, legitimate purposes set out below. We do not use your data for purposes that are incompatible with those stated here without first obtaining your explicit consent.

Legal Basis for Processing

Every data processing activity carried out by tb777 rests on one of the following recognised legal bases:

• Contract Performance: Processing is necessary to perform the contract between tb777 and the player — i.e., to operate your account, accept wagers, and process payments. Without this processing, we cannot deliver the services you have signed up for.
• Legal Obligation: Certain processing is required by applicable law or regulatory standards, including anti-money laundering (AML) obligations, age verification requirements, and fraud reporting duties.
• Legitimate Interests: Where processing serves a genuine and proportionate business interest — such as maintaining platform security, detecting suspicious activity, or improving the quality of the platform — and where that interest is not overridden by your rights and freedoms.
• Consent: Where we send optional promotional communications or use non-essential cookies, we do so only on the basis of your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Sharing Your Data

tb777 does not share personal data with third parties except in the specific circumstances described below. In all cases, data is shared only to the minimum extent necessary for the stated purpose.

6.1 Payment Processing Partners

To process deposits and withdrawals, tb777 shares relevant transaction and identity data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and the Visa/Mastercard networks. These partners are bound by their own strict data protection and financial services regulations.

6.2 Identity Verification (KYC) Providers

KYC document data is shared with tb777's appointed identity verification technology partners for the purpose of authenticating government-issued documents. These partners are contractually restricted from using your data for any purpose other than the verification service they provide to tb777.

6.3 Game Studio Providers

Game session data — including wager amounts and account identifiers — is shared with third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to enable gameplay and resolve technical disputes. These providers do not receive your full identity or financial data beyond what is needed to operate game sessions.

6.4 Fraud Prevention and Security Services

tb777 shares device and behavioural data with third-party fraud detection and cybersecurity providers to protect player accounts and the platform from fraudulent activity, account takeover attempts, and abuse. Data shared for this purpose is minimised and handled under strict contractual protections.

6.5 Legal and Regulatory Disclosure

tb777 may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by applicable law, court order, or legitimate regulatory request. Where legally permissible, tb777 will notify you of such disclosure.

6.6 Business Transfers

In the event of a merger, acquisition, or sale of all or part of tb777's business, personal data held by tb777 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms that will apply to your data going forward.

Cookies & Tracking Technologies

tb777 uses cookies and similar technologies on the platform to deliver core functionality, improve performance, and — where you have consented — gather analytical data to help us understand how the platform is used.

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and maintain session continuity. Cookies do not give tb777 access to your device beyond the data stored in the cookie itself.

7.2 Types of Cookies We Use

7.3 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Most modern browsers allow you to block third-party cookies, clear stored cookies, or receive a notification before a cookie is stored. Please note that disabling strictly necessary cookies will prevent you from logging in to your tb777 account. For detailed instructions on managing cookies in your specific browser, consult your browser provider's help documentation.

Data Retention

tb777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods below reflect both our operational needs and our legal obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Where deletion is not immediately possible due to technical constraints (e.g., backup systems), the data is isolated and protected from further processing until deletion is completed.

Your Rights

As a player whose personal data is processed by tb777, you hold the following rights in respect of that data. tb777 is committed to honouring these rights promptly and without obstruction.

9.1 Right to Access

You have the right to request a copy of the personal data tb777 holds about you, along with information about how it is used and with whom it has been shared. Requests will be fulfilled within 30 days of receipt.

9.2 Right to Rectification

If any personal data tb777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections — such as updating a contact number — can be made directly from your account settings. For changes to core identity data (e.g., legal name), you will be asked to submit supporting documentation.

9.3 Right to Erasure

You may request deletion of your personal data where: (a) the data is no longer necessary for the purpose for which it was collected; (b) you have withdrawn consent and no other legal basis applies; or (c) the data has been unlawfully processed. Please note that tb777 cannot erase data that must be retained to fulfil legal obligations (e.g., AML record-keeping requirements).

9.4 Right to Restrict Processing

You may request that tb777 restrict the processing of your data — meaning we continue to store it but refrain from actively using it — in circumstances where: (a) you contest the accuracy of the data; (b) processing is unlawful but you prefer restriction over erasure; or (c) tb777 no longer needs the data but you require it for a legal claim.

9.5 Right to Data Portability

Where processing is based on your consent or on contract performance, you have the right to receive a copy of the personal data you have provided to tb777 in a structured, commonly used, machine-readable format, and to request that it be transmitted directly to another controller where technically feasible.

9.6 Right to Object

You have the right to object to the processing of your personal data where tb777 relies on legitimate interests as the legal basis, including profiling for marketing purposes. If you object to receiving promotional communications, you may opt out at any time by contacting support or updating your account communication preferences.

9.7 Rights Related to Automated Decision-Making

tb777 does not make solely automated decisions that produce significant legal or similarly significant effects on players without human review. Where automated screening is used (e.g., fraud risk scoring), a human operator reviews flagged cases before any consequential action is taken.

9.8 Exercising Your Rights

To exercise any of the rights described above, contact the tb777 data team by emailing [email protected] with the subject line "Data Rights Request — [Your Username]". We will verify your identity before processing the request. Most requests are fulfilled within 30 days; complex requests may take up to 60 days, in which case we will notify you of the extension and the reason for it.

Data Security

tb777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the tb777 platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. This applies to login, payment processing, and all other data exchanges.
• Encrypted Data Storage: Sensitive personal data — including KYC documents, payment details, and account credentials — is stored in encrypted form within tb777's secure infrastructure. Encryption keys are managed separately from the data they protect.
• Access Controls: Access to personal data within tb777's internal systems is restricted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and regular security training.
• Multi-Factor Authentication: Internal systems holding personal data are protected by multi-factor authentication requirements for all tb777 personnel.
• Regular Security Audits: tb777 conducts periodic technical security reviews and vulnerability assessments to identify and address potential weaknesses in the platform's data protection infrastructure.
• Incident Response: In the event of a personal data breach, tb777 has a documented incident response procedure. Affected players will be notified without undue delay where a breach is likely to result in a risk to their rights and freedoms.

While tb777 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your tb777 account and to enable any additional account security features available to you.

Children's Privacy

If tb777 discovers or is notified that an account has been registered by a person under the age of 21, all personal data associated with that account will be deleted as promptly as possible, subject to any mandatory retention obligations under applicable law. The account will be permanently closed and any balance will be handled in accordance with the tb777 Terms & Conditions underage policy.

If you are a parent or guardian and believe that a minor in your care has registered a tb777 account, please contact our support team immediately at [email protected] so that we can take swift action.

Third-Party Links

The tb777 platform may, on occasion, reference or link to third-party services — for example, the websites of payment providers such as bKash or Nagad, or the platforms of game studios. This Privacy Policy applies solely to data processed by tb777 in connection with the tb777 platform. It does not apply to any third-party website, service, or application that may be linked to or from the tb777 platform.

tb777 has no control over the privacy practices of third-party websites and accepts no responsibility for their data collection, use, or security practices. We recommend that you review the privacy policy of any third-party service you interact with independently of tb777.

Changes to This Policy

tb777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. Where changes are material, tb777 will notify affected players by email to the address registered to their account, or by posting a prominent notice on the platform homepage, prior to the changes taking effect.

The effective date at the top of this policy will be updated whenever the policy is revised. Your continued use of the tb777 platform following the posting of a revised Privacy Policy constitutes your acknowledgement of the changes and your acceptance that the revised policy governs the processing of your personal data from the effective date forward.

We encourage you to review this policy periodically to remain informed of how tb777 protects your personal data. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tb777 handles your personal data, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within 2–5 business days.

• Email: [email protected]
• Live Chat: Available 24/7 through the tb777 platform
• Response Time: 2–5 minutes average for live chat; 2–5 business days for email

When contacting us about a data rights request, please include your registered username and the subject line "Data Rights Request — [Your Username]" so that we can verify your identity and process your request as efficiently as possible.

For general account and platform support, please visit our FAQ page, which covers the most common questions about registration, payments, bonuses, and account security.